- 18 Jul, 2023
- 0 Comments
- 49 Secs Read
I can’t view any videos. I am getting an error stating the plugin is not supported.
Desktop: Update to the latest version of flash. It can be found here: get.adobe.com/flashplayer/
Once installed, be sure to restart your browser.
A note on Internet Explorer. Internet explorer is known to have frequent bugs with the flash plugin. Because of this, we highly recommend you use either Firefox or Chrome as your browser when going on the site.
Firefox: mozilla.org/en-US/firefox/new/
Chrome: google.com/chrome/browser/
Mobile Device: If you are getting this error while on a mobile device, it is because you are viewing the site in “desktop view” instead of “mobile view” mode. On most phones, to change this, you simply need to open your browser and go to our site. Once you are there, click on the menu for your browser (usually the top right corner) and click on “request mobile site.” Feel free to contact us with the device you are using and we will be happy to send you specific instructions.